FAQS and Policies

 

Policies

Adult facility only, welcoming adults and children 12 and over

Check In time: after 2pm, Check Out time: 11am

Other required Check In/Check Out time available upon request.

Smoking and/or pets are not permitted on our grounds.

Property is not wheel chair accessible.

Guests must be able to negotiate stairs

Cancellation Policy: Canceling your reservation before 6:00 PM (local hotel time) 24 hours of your arrival date will result in no charge. Canceling your reservation after 6:00 PM (local hotel time) within 24 hours of your arrival date or failing to show, will result in a charge of 1 night per room to your credit card. Taxes may apply. Failing to call or show before check-out time after the first night of a reservation will result in cancellation of the remainder of your reservation.

 

FAQs

Q: Will we have our own bathroom?
A: Yes, all of our rooms and suites have private baths.

Q: Will there be a telephone in our room?
A: No, however, we have a phone in our Guest Living Room that you are free to use. Calls to Canada and USA are free.

Q: Can we connect to the Internet at your B&B?
A: Yes, we have high speed 25 Mbps Wi-Fi throughout the home.

Q: Will our room have air conditioning?
A: Yes, we have centralize air conditioning and heat. If you wish you may adjust the temperature to accommodate your comfort level. Each room is very comfortable in summer and winter.

Q: When is breakfast served?
A: Guests select a time they would like to eat breakfast between 7am-9am, that best meets their schedule. If you are leaving early, let us know and we can prepare breakfast to accommodate your needs .

Q: Where can I find directions to your Inn?
A: View our map for exact directions to our Eagle Rock Bed and Breakfast, Chemainus, British Columbia. We also suggest you Google, Eagle Rock Bed and Breakfast, Chemainus, British Columbia. Also, Garmin GPS will lead you directly to our house.

Q: Is there a minimum night stay required?
A: No.

Q: What type of breakfasts are served?
A: We offer only the freshest ingredients for breakfasts at Eagle Rock Bed and Breakfast, using seasonal fruits and will include eggs, bacon, sausage and bread from our local farms and bakeries.

Q: What times are check-in and check-out?
A: Check-in time is after 2:00pm. (Please call to make arrangements for early or late arrivals.) Check-out time is 11:00 am.

Q: Is there private parking available?
A: We are located at the end of a large cul-de-sac, and you may park anywhere in the cul-de-sac.

Q: What about pets?
A: Sorry – we cannot accommodate pets of any kind.

Q: Do you have non-smoking rooms available?
A: Eagle Rock Bed & Breakfast is a non-smoking Chemainus lodging facility. Smoking is not allowed anywhere on the property. You may however, smoke on the beach just in front of the bed and breakfast.

Q: Do you allow children?
A: Minimum age 12 after a discussion with the Innkeeper.

Q: Does your Inn have Gift Certificates available?
A: Yes – Gift Certificates are listed on our Gift Certificates page.

Q: Can I get a refund on my deposit if I have to cancel?
A: Yes, if you cancel within 24 hours of arrival without penalty. If you must cancel, we ask that you cancel at your earliest convenience as we are only a 2 room Bed and Breakfast. Early cancellation allows us a better possibility to rebook the room. Please refer to cancellation policy above.

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